At Houston Eagle Limousine, your privacy and security are our top priorities. We are committed to protecting all personal information, payment details, and activities during your luxury limousine experience in Houston, Texas. This Privacy Policy explains how we collect, use, and safeguard your information.
1. Information We Collect
Personal Details: Name, email, phone number, billing information, and booking details.
Payment Information: Credit/debit card details securely processed through trusted payment gateways.
Usage Data: How you interact with our website and services, including IP address, browser type, and pages visited.
2. How We Use Your Information
To process reservations, payments, and cancellations.
To provide booking confirmations, service updates, and notifications.
To improve our services, fleet, and customer experience.
To comply with legal obligations and protect our operations.
3. Data Security
All personal and payment information is securely stored and protected with industry-standard encryption.
Access to sensitive information is limited to authorized personnel only.
We regularly review our data protection practices to ensure the highest level of security.
4. Passenger Privacy During Trips
Passenger Confidentiality: All passengers are guaranteed complete privacy during the ride.
Confidential Conversations: Any discussions or information shared inside the vehicle remain strictly confidential.
Booking Privacy: No one outside the company will know whether you have booked a trip with us.
Trip Activities: From pick-up to drop-off, all trip activities are treated as private; chauffeurs or staff will not disclose any details.
Visited Locations: The destinations or stops you visit are never recorded, shared, or discussed.
Payment Confidentiality: The amount paid for services remains strictly private and is never disclosed.
5. Third-Party Sharing
We do not sell or rent your information.
Data may only be shared with trusted third-party service providers for booking or payment processing.
6. Cookies & Tracking
Our website uses cookies to enhance your experience, remember preferences, and analyze traffic.
You may manage or disable cookies through your browser, but some features may not work properly.
7. Your Rights
Request access, correction, or deletion of your personal data.
Opt out of marketing communications at any time.
Contact our privacy team for any questions or concerns.
8. Updates to This Policy
Houston Eagle Limousine may update this Privacy Policy periodically.
Changes will be posted on this page with the effective date.
Continued use of services constitutes acceptance of the updated policy.
9. Legal Disclosure
We will disclose any information we collect, use, or receive if required or permitted by law.
This may include compliance with a subpoena or similar legal process.
Disclosure may also occur if we believe in good faith it is necessary to:
Protect our rights
Protect your safety or the safety of others
Investigate fraud
Respond to a government request
Contact Us
For any questions regarding this Privacy Policy or your privacy during trips, please contact us:
Phone / WhatsApp: (832) 516-2220
Email: houstone.eagle@gmail.com
Website: https://houston-limo.us